Description : Customer Service Representative USA. Company : null. Location :

Job description:

AUTO CONNECT is looking for Customer Service Representatives for their inbound/outbound USA based project in Lahore.

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Maintain company's reputation
• Ensure customer satisfaction and provide professional customer support.

Qualification and skills:

• Must have 6-12 Months Experience
• Matric - Bachelors
• Must be fluent in English
• Comfortable using computer/ MS office.
• Experience in dealing with USA Customers

Timings : 7:00pm-4:00am

Basic Salary: 35,000-65,000+ incentives + Bonuses and Monthly Rewards

Location: Growork Coworking, First Women Bank 3rd floor, 70-R1 Main boulevard, Johar Town Lahore

Job Type: Full-time

Salary: Rs35,000.00 - Rs65,000.00 per month