Description : Call Center Representative. Company : null. Location :
- Handle calls professionally, promptly, and courteously.
- Listen attentively to customer inquiries and concerns, empathize with their situation, and provide appropriate solutions or assistance.
- Provide accurate and detailed information about products, services, and company policies.
- Process orders, returns, and exchanges efficiently and accurately.
- Troubleshoot technical issues and provide troubleshooting steps to customers as needed.
- Escalate complex issues to appropriate departments or supervisors for resolution.
- Maintain customer records and update account information as necessary.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
Job Type: Full-time
Salary: Rs35,000.00 - Rs40,000.00 per month
In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud.